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Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, youll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

The Digital Content Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

Responsibilities:

• Work with internal content partners to ensure content is serving business objectives and meeting key perfomance indicators (KPIs)
• Create content and provide oversight of the content calendar for those topics and editing of content.
• Support relevant paid/owned/earned content amplification opportunities and content distribution
• Ensure compliance with business, legal and compliance review of content and imagery
• Provide recommendations with agency partners to ensure that content is engaging, accurate and optimized for search
• Track analytics and optimize content to ensure that traffic/engagement goals and program KPIs are being met
• Support specific partnership pilot programs and work with internal stakeholders to optimize content and distribution
• Collaborate to build a media plan with agency partners to strategically distribute content to target audiences
• Support consumer strategy and pilots, as assigned, working to partner and share learnings with global teams
• Utilize paid channels including social media and syndication partners that effectively align with content topics
• Understand and support quarterly paid media budget and manage marketing programs to determine best marketing channels for content
• Build targeted audience profiles and segments, as assigned, that strategically align with Citi produced content
• Manage retargeting strategy to reach existing Citi customers
• Demonstrate return on investment of content and provide leadership with data that supports need for ongoing content investment
• Partner with vendors to produce content that aligns with Citi goals and deliver content to targeted audience
• Work cross-functionally to develop partnership agreements in accordance with requirements of internal stakeholders
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 2-5 years of experience in content marketing, content writing/editing, and/or related experiences and internships

Education:

• Bachelors/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Additional Job Description

Descripcin del Rol

Desarrollar y mantener los flujos online de ventas de portal Banamex.com dentro del ecosistema de Adobe Experience Manager, asegurando seguridad, estabilidad, rendimiento y cumplimiento regulatorio en todos los entornos. El desarrollador senior es responsable de transformar los requerimientos del negocio en soluciones digitales robustas, escalables y seguras, alineadas con las directrices de arquitectura, del negocio y de las reas de TI del Banco.

Responsabilidades

• Disear, desarrollar y mantener componentes personalizados de AEM (HTL/Sightly, Java, Sling Models, OSGi).
• Implementar plantillas, client libraries (clientlibs) y scripts para optimizar la presentacin y rendimiento del sitio.
• Integrar servicios y APIs (REST, GraphQL, JSON, XML) con la capa de contenido.
• Implementar lgica front-end con HTML5, CSS3, JavaScript (ES6+), React/Vue.js o frameworks equivalentes integrados con AEM.
• Desarrollar servlets, workflows y servicios OSGi para automatizacin de procesos de contenido y publicacin.
• Partiricpar en la definicin de la arquitectura tcnica junto con el arquitecto AEM y lderes de desarrollo.
• Asegurar la calidad del cdigo mediante revisiones, pruebas unitarias y de integracin (Junit, Mockito, etc.)
• Aplicar buenas prcticas de versionamiento (Git), CI/CD (Jenkins, Cloud Manager) y estndares de seguridad.
• Gestionar entornos de autor, publish y dispatcher, incluyendo configuracin y debugging.
• Garantizar el performance del sitio mediante estrategias de caching, CDN, minificacin y lazy loading.
• Monitorear y optimizar los tiempos de respuesta y la carga de recursos estticos.
• Participar en auditoras tcnicas y correccin de issues reportados por QA o analtica.
• Colaborar estrechamente con los equipos de UX/UI, maqueta y Analytics.
• Asegurar la correcta instrumentacin de tags y data layers en coordinacin con el equipo de analytics.
• Brindar soporte tcnico a editores de contenido y capacitar en el uso de plantillas y componentes. 

Formacin Acadmica | Conocimientos Tcnicos | Experiencia Laboral

• Ingeniera en Sistemas, Computacin o carrera afn.  | Ttulo Profesional requerido
• Experiencia +2 aos en desarrollo web y proyectos AEM (versin 6.5 o superior /AEM as a Cloud Service)
• Indispensable conocimientos en desarrollo con Java/ OSGi /Sling, HTL (Sightly)
• Experiencia con AEM Sites y Assets.
• Dominio de HTML5, CSS3 (SASS/LESS), JavaScript (ES6+), jQuery, frameworks modernos (React, Angular o Vue)
• Integracin de APIs REST/GraphQL
• Familiaridad con Dispatcher y configuracin Apache.
• CI/CD, Maven, Git, Jenkins, Cloud Manager.
• Experiencia con Adobe Launch, Analytics, Target (deseable).
• Conocimientos de SEO tcnico y accesibilidad web (WCAG 2.1).

Habilidades de Liderazgo

• Visin tcnica alineada al negocio financiero digital.
• Capacidad para trabajar en entornos altamente regulados y seguros.
• Pensamiento analtico, precisin y atencin al detalle.
• Liderazgo tcnico y mentora de desarrolladores junior.
• Capacidad analtica para diagnstico y resolucin de incidencias complejas.
• Comunicacin efectiva con perfiles no tcnicos.
• Autonoma, responsabilidad y pensamiento orientado a la mejora continua.
• Enfoque en rendimiento, escalabilidad, resiliencia y seguridad.

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Job Family Group:

Marketing

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Job Family:

Digital & Social Media Marketing

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (opens in new window).

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