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Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, youll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

The Ops Support Specialist 3 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 3 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.

Responsibilities:

• Document processes in an accurate and detailed manner and follow established procedures to complete complex assignments
• Identify process gaps requiring escalation, offering potential solutions
• Assist with inventory management and workflow needs as dictated through risk priority and service level
• Support a range of products and services
• Analyze problems and formulate solutions through research and investigation
• Navigate, test and execute moderately complex databases, spreadsheets, and systems
• Ensure accurate and timely account handling
• Assist in activities that help reduce organizational impact and/or loss
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 1 year of relevant experience
• Proficient computer and typing skills
• Ability to adapt to new technology quickly and seamlessly
• Consistently demonstrates clear and concise written and verbal communication skills
• Ability to work with others to complete assigned tasks

Education:

• High School diploma or equivalent

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Funciones

• Concilicaciones contables
• Reporteria
• Reconciliaciones operativas y registros contables que brinda soporte a las transacciones aplicadas en los distintos Sistemas Operativos vs sistemas contables (Full Suite y TEOS)  
• Anlisis de conciliaciones bancarias y procesos contables, desarrollo de estrategias para monitoreo de procesos,  desarrollar operaciones contables y de sistemas. 
• Asegurar el  apropiado y correcto arribo de saldos  de los Sistemas Full Suite, conciliaciones operativas y contables de los sistemas de captacin y crdito.
• Identificar, alertar y  dar seguimiento a la Contabilidad General siguiendo las polticas institucionales
• Asegurar la correcta integracin del saldo del Set de cuentas  contables bajo la responsabilidad de la Direccin.
•  Creacin de reportes y presentaciones.
• Seguimiento de diferencias contables.
• Detencin de riesgos en procesos contables.
• Diseo de la estrategia de monitoreo.
• Creacin de tablas dinmicas y clculos de costos.

Requisitos

• Conocimiento en conciliaciones bancarias. 
• Conocimientos de contabilidad.
• Herramientas de colaboracin: MS Teams y Zoom
• Microsoft Office: Access, Excel, Power Point, Word y Outlook / Avanzado
• Capacidad de anlisis y sntesis, 
• Elaboracin de informes tcnicos y ejecutivos
• Conocimiento sistemas contables Full Suit y TEOS deseable

Zona de trabajo

• Tecnoparque
• Modalidad Presencial
• Horarios  8 a 5 pm L- V

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Job Family Group:

Operations - Core

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Job Family:

Operations Support

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Time Type:

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (opens in new window).

View Citis EEO Policy Statement (opens in new window) and the Know Your Rights (opens in new window) poster.

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