at Centrica
CommoditiesPosted 6 days ago
No clicks
**Temp Business Customer Service Advisor** Joining PH Jones, support our Operations Support Team on a 6-month contract. Manage daily customer communications, handle incoming calls, book appointments, and ensure accurate system updates. Experienced administrators with strong communication skills and Microsoft Office proficiency are preferred. Contract: £14.80/hour, weekly pay, office-based in Stockport. Commute should not exceed 30 minutes from Croydon.
- Compensation
- £14 – £14 GBP
- City
- Not specified
- Country
- United Kingdom
Currency: £ (GBP)
Full Job Description
Join us, be part of more.
Were so much more than an energy company. Were a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesnt rely on fossil fuels, whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. Thats why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it.
About your team:
At PH Jones, our mission is to mend it.
Our teams have been at the heart of communities for over 50 years. Partnering with local authorities and associations, we support social housing across the UK installing, upgrading and repairing heating and electrical systems. But were not just living off our legacy. Were on a mission to make the UKs social housing sector greener and more energy efficient.
Business Customer Service Advisor 6-Month Contract
14.80 per hour | Weekly pay | Croydon
Location: Stockport
You must live within a reasonable commute of Southern Housing, Mosaic East, Stephenson House, 2 Cherry Orchard Road, Croydon, CR0 6BA office, ideally no more than 30 minutes travel.
PH Jones is looking for a confident, organised and customer-focused Business Customer Service Advisor to join our Operations Support Team on a 6-month contractor assignment via Adecco.
This is a great opportunity for someone who enjoys variety, takes pride in delivering a high standard of service and is comfortable working closely with customers, clients, office colleagues and field operations teams. Youll help support the delivery of Service & Repair and Installation contracts for our Social Housing clients, ensuring work is planned, recorded and progressed accurately against agreed service levels.
Key Details
- Contract: 6-month contractor assignment via Adecco
- Pay: 14.80 per hour, paid weekly through online timesheets
- Hours: 40 hours per week, Monday to Friday, 8am5pm
- Working pattern: Full-time, Office based
- Interviews: Monday 28th September to Friday 2nd October
- Expected start date: 26th October 2026
What Youll Be Doing
Youll play an important part in keeping our customer and client operations running smoothly. Your day-to-day responsibilities will include:
- Managing daily email communications with internal teams, customers and clients.
- Logging new customer calls accurately into the relevant systems.
- Booking customer appointments and supporting engineer scheduling to maximise productivity.
- Keeping internal systems updated with clear, accurate and timely information.
- Identifying chargeable opportunities and applying the correct charges to work orders.
- Supporting weekly and monthly valuation preparation.
- Completing a range of administrative tasks to support smooth operational delivery.
About You
Were looking for someone who is proactive, professional and comfortable working in a busy office or contact centre environment. Youll be a strong fit if you have:
- Previous administration experience within an office, customer service or contact centre setting.
- Strong communication skills, both written and verbal.
- A confident and professional approach when dealing with customer and client enquiries.
- Good attention to detail and the ability to keep information accurate across systems.
- The ability to prioritise workload and adapt when priorities change.
- Confidence using Microsoft Office, including Outlook, Word and Excel.
- A positive, team-focused attitude and willingness to support colleagues where needed.
Why Join Us?
- Hybrid working with a balanced office and home-based pattern.
- Weekly pay through Adecco online timesheets.
- An opportunity to gain experience within a busy operational support environment.
- A role where organisation, accuracy and great customer service make a genuine difference every day.
How to apply: If youre available to interview between 28th September and 2nd October and can start from 26th October 2026, wed love to hear from you. Please apply with your latest CV and ensure your location aligns with the working requirement for Croydon.
Why should you apply?
Were not a perfect place but were a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. Thats why weve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why were a great place to work and what being part of more means for you.
https://www.morethanacareer.energy/phjones
If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority.
Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey.
