Job Description

Capgemini is seeking a Director level executive to Lead Global RTR Delivery for a major Manufacturing client

Primary Skills

This person will be responsible for
• Driving timely and accurate Financial close, Consolidation and Treasury month on month
• Leading a team of >100 RTR FTEs spread across the globe
• Champion service delivery excellence through KPI adherence, SLA performance management, and proactive risk mitigation
• Building strong client relationships to drive delivery led sales
• Providing RTR subject matter expertise to the teams and client and be a Change Manager
• Ensuring seamless transitions of all new scope of work
• Drive governance reviews with regional and global stakeholders on close performance, exceptions, and action plans
• P&L for the RTR Tower
• Owning the transformation roadmap for RTR
o Driving standardization, controls compliance, and continuous process improvement across global RTR operations
o Partnering with senior stakeholders to identify automation and transformation opportunities that improve efficiency, accuracy, and business outcomes
The candidate should have a solution oriented mindset; the firm seeks not only a strong leader who can articulate a vision, but one who can also drive execution of that vision in a very concrete manner that results in tangible business outcomes (bookings, contribution margin, revenue, market recognition).
The role demands a high level of autonomy; a strong appetite to drive change and overcome organizational complexity; and a high level of drive to build a business from its current strong foundations to a potential billion-scale business.
Additional Responsibilities
• Develop leadership bench strength and build a high-performing organization through coaching, succession planning, and talent development
• Lead strategic capacity planning and resource deployment across locations to ensure scalability, resilience, and consistent service delivery
• Establish a robust people strategy across the tower, including workforce planning, capability development, and retention of critical talent
• Own financial forecasting and performance tracking for the tower, including productivity, utilization, margin improvement, and investment prioritization
• Sponsor innovation initiatives by scaling best practices, digital solutions, and cross-functional collaboration across the global RTR organization
• Lead conversations with the Regional CFOs to transform the ways of working leveraging new technology and existing Capgemini assets

Secondary Skills

He/She/They will have 15+ years of experience in RTR with a strong service delivery track record and demonstrated P&L contribution. A Bachelors degree is required; CA is strongly preferred
This person is motivated to deliver high-quality work to drive customer satisfaction. They use their intellect, insight, and ability to build creative solutions with clients and colleagues while embracing a collaborative mindset. Key qualifications include:
• Strong customer orientation, decision making, problem solving, communication and presentation skills
• Very good judgement skills and ability to shape compelling solutions and solve unstructured problems with assumptions
• Very good collaboration skills and ability to interact with multi-cultural and multi-functional teams spread across geographies
• Ability to roll sleeves
• Strong executive presence and entrepreneurial spirit
• Superb leadership and team building skills with ability to build consensus and achieve goals through collaboration rather than direct line authority