at Capgemini
ConsultanciesPosted 23 days ago
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**Principal Delivery Head**: Manage complex engagements, optimize productivity, and ensure client satisfaction. Develop and drive delivery methods, maintain ISO9001 standards, and oversee delivery risk and deal reviews. Requires proven management experience, delivery optimization skills, and familiarity with delivery-related certifications. Mid to senior-level role; experience in managing larger business units essential. Keywords: delivery management, complex engagements, productivity optimization, client satisfaction, ISO9001, delivery risk.
- Compensation
- Not specified
- City
- Not specified
- Country
- Belgium
Currency: Not specified
Full Job Description
Job Description
The Delivery Head is responsible for managing the respective engagement portfolio with a focus on complex engagements. They are responsible for engagement delivery performance balancing on productivity cost optimization and client satisfaction, and business and delivery risk management. They drive appropriate programs in their perimeter (e.g. delivery efficiency) and drive the development of the methods used in delivery. The Delivery Head is also responsible for ensuring that delivery operations run efficiently and according to the delivery related certifications and standards (e.g. ISO9001). The Delivery Head will be responsible for management of Delivery Risk and CM sign off for deal reviews.
Job Description - Grade Specific
Delivery Head Entry level delivery head, usually responsible for smaller BUsorMUsorbusiness lines.
