at Capgemini
ConsultanciesPosted 13 days ago
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Incident Manager for Capgemini Engineering, leading global provider of engineering services. This role involves reviewing configuration processes, performing pre/post checks, and generating TopN reports for network issues. Key skills include expertise in IP networks, experience with vendors like Juniper, Cisco, proficiency in BMC Remedy ITSM, SolarWinds, and office tools. Mid-level experience required, with a focus on efficient incident management. Join Capgemini's multicultural team, working on international projects with hybrid work options.
- Compensation
- Not specified
- City
- Lisbon
- Country
- Portugal
Currency: Not specified
Full Job Description
CAPGEMINI ENGINEERING
At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the worlds most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.
YOUR ROLE
- Review configuration MOPs to ensure there are no errors or conflicts.
- Ability to to apply on different vendors and environments (CLI/GUI).
- Perform Pre/Post checks.
- Perform TopN reports for different network topics.
YOUR PROFILE
- Knowledge of IP networks and different concepts.
- Experience with different vendors (Juniper,Cisco,Fortinet,Efficient IP).
- Familiarized with BMC Remedy ITSM system for CRs/INCs management and other used tools (Solarwinds, Sevone, MobaExterm, etc).
- Good knowledge of different office tools (Outlook, Excel, OneNote, etc).
WHAT YOULL LOVE ABOUT WORKING HERE
- Join a multicultural and inclusive team environment.
- Enjoy a supportive atmosphere promoting work-life balance.
- Engage in exciting national and international projects.
- Hybrid work.
- Your career growth is central to our mission. Our array of career growth programs and diverse professionals are crafted to support you in exploring a world of opportunities.
- Training and certifications programs.
- Health and life insurance.
- Referral program with bonuses for talent recommendations.
- Great office locations.
ABOUT CAPGEMINI
Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology, and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations.
