at Capgemini
ConsultanciesPosted 4 days ago
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**Desktop Engineer Onsite IT Support, Singapore:** Key role involves daily Digital Workplace support, issue analysis, and resolution. Collaborate with IT specialists for complex problems. Experience with computer support, and basic troubleshooting skills essential. Minimum 1-2 years relevant experience.Proficient in Windows OS, Office Suite. Familiarity with remote support tools.Responsibilities include handling user inquiries, guiding self-service, and resolving routine issues. Collaborate efficiently with cross-functional teams.
- Compensation
- Not specified SGD
- City
- Singapore
- Country
- Singapore
Currency: $ (SGD)
Full Job Description
Job Description
Provides IT support to customers regarding technical issues related to everyday usage of their Digital Workplace. In order to provide the high-quality standard service to customers, Service Desk Analysts analyzes and resolves most common enquiries and cooperates with IT specialist team to deal with more complex issues.
Job Description - Grade Specific
Provides the IT support to customers regarding technical issues related to everyday usage of a computerService Desk Analyst analyzes and resolves most common enquiries and cooperates with IT specialist team todeal with more complex issues.​
