at Capgemini
ConsultanciesPosted 6 days ago
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**Customer Service Associate**: Handle customer inquiries, troubleshoot issues, and provide solutions. Key responsibilities involve understanding customer needs, gathering process and data information, and collaborating with stakeholders to derive target processes. Required skills span excellent communication, problem-solving, and a solid grasp of relevant technologies and tools. Seeking junior-level candidates with up to 2 years of experience in customer service or related roles.
- Compensation
- Not specified
- City
- Guatemala City
- Country
- Not specified
Currency: Not specified
Full Job Description
Job Description
Business Advisors shape the vision and strategy with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution.
Job Description - Grade Specific
Performs analysis of processes, systems, data and business information and research, and builds up domain knowledge.
