at Capgemini
ConsultanciesPosted 13 days ago
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**Consumer Research & Fieldwork Manager** Orchestrate qualitative, quantitative & sensory consumer studies. Coordinate documentation, logistics, suppliers & delivery trackers. Translate approved plans into accurate, decision-ready outputs while mitigating risks. Manage research agencies, SOWs, budgets, and compliance.rive cutting-edge consumer research across categories, brands, and innovations. bachelor's degree (postgraduate preferred) in marketing or related fields. Minimum 3-5 years supporting consumer research, with expertise in fieldwork operations, qualitative/quantitative studies, and supplier management. Strong leadership skills; regulated consumer-industry experience preferred.
- Compensation
- Not specified
- City
- Mumbai
- Country
- India
Currency: Not specified
Full Job Description
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like, where youll be supported and inspired by a collaborative community of colleagues around the world, and where youll be able to reimagine whats possible. Join us and help the worlds leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
Your Role
The Consumer Research & Fieldwork Coordinator supports primary consumer research and fieldwork across qualitative, quantitative and sensory studies, coordinating documentation, logistics, suppliers and delivery trackers.
The role works with research managers, client teams and suppliers to translate approved plans into organised fieldwork activities and accurate, decision-ready outputs, escalating risks relating to quality, timing, cost and compliance.
In this role you will play key role in
- Primary qualitative and quantitative consumer research across category, brand, creative and innovation priorities.
- Consumer sensory research and other in-market research requiring specialist recruitment, sampling or execution controls.
- Research scoping, methodology selection, questionnaire and discussion-guide development, screeners, samples and quotas.
- Physical, digital and remote fieldwork planning, coordination, monitoring and issue resolution.
- Research agency governance, SOWs, budgets, contracts, invoicing and preferred-supplier ways of working.
- Research quality, respondent integrity, data accuracy, regulatory compliance and audit-ready documentation.
- Analysis oversight, synthesis, insight storytelling, stakeholder read-outs and activation support.
Research repositories, metadata, version control, reusable templates and continuous improvement of delivery standards
Your Profile
- Bachelor's degree in Marketing, Business, Behavioural Science, Psychology, Sociology, Statistics or a related discipline; postgraduate qualification preferred.
- 3-5 years of experience supporting consumer or market research, qualitative or quantitative studies, or fieldwork operations.
- Experience coordinating research documentation, recruitment, fieldwork logistics, supplier follow-up, quality checks and stakeholder updates.
- Strong track record managing research agencies, SOWs, budgets, contracts, compliance and senior client interactions.
- Experience leading and developing research delivery teams across multiple role levels; regulated consumer-industry experience preferred.
Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.
Make it real | www.capgemini.com
