
at Capgemini
ConsultanciesPosted 10 days ago
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**C2C Collections Process Expert with Dutch: Manage Complex O2C Cases & Drive Process Improvements** Manage complex Order-to-Cash (O2C) cases, perform detailed account reconciliations, and analyze recurring issues to drive process improvements. Act as the key escalation point for internal teams and clients. Key responsibilities include managing billing corrections, unapplied cash, disputes, and high-risk overdue items. Maintain standard operating procedures (SOPs) and deliver O2C training. Required: - Minimum 1 year of O2C experience in billing, collections, cash application, and account reconciliation - B2 level English and Dutch proficiency - Proficiency in ERP systems, preferably SAP, and reporting tools - Solid understanding of accounting principles and internal controls - Excellent communication and stakeholder management abilities - Baccalaureate diploma or higher Apply now to join Capgemini, a global leader in business and technology transformation, working on diverse projects in flexible, dynamic environments. Enjoy various training programs, an attractive benefits package, and promote equality and dignity within our inclusive workplace.
- Compensation
- Not specified
- City
- Not specified
- Country
- Romania
Currency: Not specified
Full Job Description
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like, where youll be supported and inspired by a collaborative community of colleagues around the world, and where youll be able to reimagine whats possible. Join us and help the worlds leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
Your Role
- Managing complex O2C cases: billing corrections, unapplied cash, shortpays, disputes, highrisk overdue items;
- Performing detailed account reconciliations and ensuring accuracy of customer financial data;
- Analyzing recurring issues and recommending corrective or preventive actions;
- Maintaining and updating SOPs, work instructions, and process documentation;
- Delivering O2C training, onboarding sessions, and knowledgesharing workshops;
- Acting as the escalation point for internal teams and clients.
Your Profile
- Minimum 1 year of O2C experience, covering billing, collections, cash application, and account reconciliation;
- Good command of spoken and written English and Dutch - minimum B2 level;
- Proficiency with ERP systems (SAP preferred) and reporting tools;
- Solid understanding of accounting principles and internal controls;
- The baccalaureate diploma is mandatory as a minimum educational qualification;
- Excellent communication and stakeholdermanagement abilities.
What youll love about working here
- Flexible and dynamic work environment involving teams spread across different global locations;
- Communities with shared interests and identities, all working together to advance diversity, equity and inclusion within the workplace and society;
- Do you want to learn more? You will have access to various training programs and platforms (e.g.: content provided by Pluralsight, Harvard and Coursera);
- Attractive benefits package (meal tickets, medical services, Benefit online, Employee Share Option Plan).
Capgemini Romania is an equal opportunity employer. We promote equality and dignity in all aspects of recruitment and employment, and all offers of employment and promotions are made on the basis of performance, competence and ability.
About Capgemini
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.
Get the future you want | www.capgemini.com
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