
at Capgemini
ConsultanciesPosted 15 days ago
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**Bilingual Billing Analyst** Diverse financial operations team seeks detail-focused **Bilingual Billing Analyst**. Manage daily billing processes, ensuring accuracy and timeliness. Collaborate with stakeholders to resolve invoicing issues. Maintain open communication with clients and internal teams. Bias towards problem-solving and process improvement. Requires 3-4 years in billing or finance, advanced English proficiency, ERP system experience (Dynamics 365, NetSuite), and strong Excel skills. Knowledge of legal billing practices a plus. Fast-paced environment demands strong attention to detail, organizational skills, and ability to multitask.
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Full Job Description
Job Description
About the Role
We are seeking a detail-oriented Bilingual Billing Analyst to join our finance operations team. This role will be responsible for managing invoicing processes, ensuring billing accuracy, supporting client invoicing requirements, and maintaining strong communication with internal stakeholders and customers. The ideal candidate will have experience in billing or finance operations, strong analytical skills, and the ability to work in a fast-paced environment.
Key Responsibilities
- Manage daily billing operations, ensuring timely and accurate processing of invoices, payments, and receipts.
- Coordinate with internal commercial teams to validate billing requirements and resolve invoicing-related issues.
- Maintain professional communication with both internal stakeholders and clients regarding billing inquiries.
- Ensure invoices are delivered accurately and on time through client-preferred channels (email, portals, mail, etc.).
- Follow up on invoice rejections, discrepancies, and customer questions, providing effective and timely resolutions.
- Maintain and update supplier and customer portal information, ensuring data accuracy and compliance.
- Review and apply customer billing guidelines to ensure invoice compliance and successful payment processing.
- Identify opportunities to improve billing processes and operational efficiency.
- Support billing reconciliation and reporting activities as required.
Required Qualifications
- 3 to 4 years of experience in Billing, Accounts Receivable, Finance Operations, or related areas.
- Advanced English proficiency (B2+)
- Strong understanding of billing processes and financial operations.
- Experience managing client invoicing and resolving billing discrepancies.
- Advanced attention to detail and organizational skills.
- Strong analytical and problem-solving abilities.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Strong communication and stakeholder management skills.
Preferred Qualifications
- Experience with ERP systems such as Dynamics 365, NetSuite, SAP, Oracle, or similar platforms.
- Advanced Microsoft Excel skills (pivot tables, lookups, reporting, data analysis).
- Experience working with customer portals and invoicing platforms.
- Knowledge of legal billing practices and invoicing requirements is a plus.
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