at Capgemini
ConsultanciesPosted 9 days ago
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"Responsible for 24/7 Application Support, manage critical incidents, and ensure SLA adherence. Support Hadoop, Spark, Kafka, Hive, and Big Data platforms, plus Docker, Kubernetes, Helm on Azure. Monitor deployments, jobs, and pipelines. Drive ServiceNow, Change & Incident Management. Collaborate with L3/L4 teams for issue resolution. Requires strong Production Support experience, proficiency in Hadoop ecosystem and related tech stack, and Python/Shell scripting. Familiarity with banking capitalize on market domains.
- Compensation
- Not specified
- City
- Bengaluru
- Country
- India
Currency: Not specified
Full Job Description
Your Role
- Provide 24x7 Production & Application Support
- Manage critical incidents, RCA, and SLA adherence
- Support Hadoop, Spark, Kafka, Hive, and Big Data platforms
- Monitor deployments, batch jobs, and data pipelines
- Handle ServiceNow, Change, Incident & Problem Management
- Support Docker, Kubernetes, Helm, and Azure environments
- Coordinate with L3/L4 teams for issue resolution
Your Profile
- Strong experience in Production Support/Application Support
- Hands-on with Hadoop Ecosystem (HDFS, Hive, Spark, Kafka)
- Knowledge of Docker, Kubernetes, Helm, and Azure
- Experience with Splunk, ELK, Grafana, and monitoring tools
- Proficient in Python, Shell Scripting, and Linux
- Familiar with ServiceNow, Jira, and ITIL processes
- Banking/Capital Markets domain experience preferred
What You Will Love Working Here
- Work on enterprise-scale production environments
- Gain exposure to Big Data and Cloud technologies
- Handle mission-critical applications and incidents
- Collaborate with global teams and stakeholders
- Grow your expertise in Production Support, DevOps, and Cloud Operations
