at Capgemini
ConsultanciesPosted 2 months ago
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**Role: AP Problem Resolution Process Expert** Lead problem resolution in accounts payable using expert knowledge. Key responsibilities involve driving service levels, improving processes, and resolving operational issues, with a focus on customer satisfaction and compliance. Required skills include strong problem-solving abilities, finance expertise, and experience with AP process improvement.
- Compensation
- Not specified
- City
- Manila
- Country
- Not specified
Currency: Not specified
Full Job Description
Job Description
Role based in BSv organisation. Leveraging deepening to expert knowledge of Problem Resolution, The Problem Resolution Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They ensure the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. May temporarily back up or be the Team Lead and is the key Subject Matter Expert in the team to resolve operational issues that would be raised by more junior team members. Their domain expertise means they are responsible for problem identification and resolution of accounts payable invoices
Job Description - Grade Specific
Operating in at Junior Mid Junior level in a Finance supportorprofessional roleOperating as a Finance specialist supporting small and medium sized finance exercisesWill be building skills for a more specialized Finance service.May start to manage others.Manage working relationships with stakeholders for the business areas supportedAble to act on own initiative but will require supervision
