at Capgemini
ConsultanciesPosted 8 days ago
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**Analista de Logística PL**: Handles order inquiries, creates quotations, validates and modifies orders, resolves exceptions, processes returns, and documents deliveries. Integrates tasks with load building, mode planning, and route optimization. Participation in meeting service levels, key targets, and delivering high-quality services. Proficient Spanish knowledge required, with.or without certification. Proven experience in logistics processes.
- Compensation
- Not specified
- City
- Not specified
- Country
- Brazil
Currency: Not specified
Full Job Description
General Description
Role (Picklist): | Order & Logistics Process Senior Associate |
BSv Role: | Order & Logistics Process Senior Associate |
BSv Grade: | A4 |
Role Overview
Respond to order inquiry. Create quotations. Validation, modification and cancellation of orders. Identification of exceptions and providing resolution to issues. Creation of delivery and shipment documents and integration with load building, mode planning and route optimization steps. Process returns.
As a member of the team, participates in meeting service levels, key measurement targets of the team and delivers a high quality and cost effective service. Is proactive in ensuring the delivery of a customer focused service to client. Proficient knowledge of one or more processes.
General Responsibilities / Accountabilities
Is responsible for processing transactions and producing outputs in the following areas:
• Order inquiry
• Quote creation
• Validate orders
• Modify/Cancel orders
• Process orders
• Create delivery and shipment documents
• Integrate with load building, mode planning and route optimization
• Process returns
• Archive and Retrieve Documents
Qualifications (Education/Experience/Certification)
Optional
