Entity:

Customers & Products

Job Family Group:

Retail Group

Job Description:

About us

Our purpose is to bring together people, energy and markets to power and navigate a changing world. In a time of constant change and possibility we need new talent to pursue commercial opportunities, fueled by world-class insight and expertise. Were always striving for more innovative digital solutions, sustainable outcomes and closer collaboration across our company and beyond, and you could be part of that too. Together we continue to grow as the worlds leading energy company!

About the role

The Head of Guest Experience is a member of the US Convenience & Mobility leadership team and will own merchandising, buying, proprietary food and beverage. Duties include full P/L. Short- and long-term corporate planning along with cross-functional leadership with Operations / Marketing / HSE&C /Accounting / Construction/ HR. Ownership of all GFRS vendor relationships.

Accountabilities

• Play a key role in defining the integrated proprietary food and beverage, merchandising, and buying.
• Own and deliver the P/L across merchandising, proprietary F&B and partner with operations to deliver store performance.
• Develop and implement Merchandising/Proprietary Food and Beverage/Buying strategies/tactics that differentiate brands from competition as a top convenient destination
• Maintain an awareness of and evaluate the effectiveness of current industry and product trends to stay relevant to the C-Store Shopper
• Research and analyze sales information to identify market trends, especially to attract new guests and transactions to the store
• Analyze sales, internal feedback and historical data to influence product placement decisions
• Drive the development of compelling brand-specific offers for consumers within the store including product assortment, product mix, and pricing
• Oversee a team of category managers focused on all product categories within the store including NAPB, COS, beer, wine, tobacco, Proprietary F&B, GM, Private Brand, and car wash. ,
• Own all of the GFRS vendor relationships and oversee a team who will facilitate vendor negotiations and negotiate on categories
• Partner with the marketing team in the development and execution of strategic merchandising initiatives
• Develop and implement the Proprietary F&B strategy by leading the R&D / Innovation teams through offer development, testing and operationalize through multiple channels across network and across multiple brands.
• Set clear and challenging goals that inspire the organization to improve performance, tenacious and accountable in driving results
• Take risks using data and input from others to foresee possible threats and unintended circumstances from decisions
• Recruit top talent, motivate the team, delegate effectively, celebrate diversity within the team, and manage performance
• Ensure personal and team compliance with BP's Code of Conduct and demonstrates strong leadership of bp's Values & Behavior

Requirements

• Bachelors degree in Marketing, Supply Chain or related field Skills and Competencies
• Ability to manage multiple priorities
• Strong planning and organizational skills
• Ability to set appropriate goals and realize accomplishments
• Ability to synthesize information and draw actionable conclusions from it
• Strong analytical skills
• Excellent leadership and management skills
• Ability to generate trust and build alliances with team members
• Ability to communicate effectively and professionally with all levels of management

Why join BP

At BP, we support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly.

There are many aspects of our employees lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, and excellent retirement benefits, among others.

Travel Requirement

Up to 50% travel should be expected with this role

Relocation Assistance:

Relocation may be negotiable for this role

Remote Type:

This position is a hybrid of office/remote working

Skills:

Agility core practices, Agility core practices, Agreements and negotiations, Analytical Thinking, Business Acumen, Commercial Acumen, Communication, Continuous Improvement, Continuous Learning, Creativity and Innovation, customer and competitor understanding, Customer centric thinking, Customer data knowledge, Data Analysis, Data visualization and interpretation, Decision Making, Digital Collaboration, Digital Fluency, Industry knowledge and advocacy, Integrated pricing, Knowledge Sharing, Leading transformation, market, Negotiation planning and preparation, Offer and product knowledge {+ 13 more}

Legal Disclaimer:

We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bps recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.