
Posted 3 days ago
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**Technical Support Specialist** ensures seamless customer experience by troubleshooting complex software issues. Proficient in handling ticketing systems (e.g., Zendesk, Jira Service Desk), this role involves assessing, diagnosing, and resolving incidents using strong problem-solving skills. We seek a seasoned expert with at least 3 years of technical support experience and familiarity with our proprietary software stack (e.g., Python, Django, AWS). This is an intermediate-level position, requiring a proven track record in providing excellent customer service.
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