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Posted 10 days ago
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**Technical Service Desk Specialist:** Support level 1 role, managing day-to-day IT tech issues & user requests using ticketing systems (Jira Service Management). Troubleshoot hardware, software, and network problems, providing onsite and remote technical support. Collaborate with internal teams, leverage advanced tech tools, and exercise strong domain expertise to ensure system optimizations and minimal downtime. Requires 1-2 years of relevant experience and proficiency in Windows OS.
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