The role

This individual will work closely with the National Head of Lettings, and the wider leadership team, in the overall management of the Residential Lettings Oxford team. They will have a focus on strategic decision making in order to drive profitability, enhance service and grow profile. In addition, they will have responsibility for the direct management and results of their business area. 

Please note, this role will require the successful candidate to work Saturdays one in three or four on a rota basis

Responsibilities

    Motivating the team and leading new initiatives to maximise performance

    Growing market share and winning new instructions

    Identifying new business opportunities

    Local marketing and PR opportunities AdIntel, canvassing, local sponsorship

    Full portfolio oversight, management and compliance

    Monitoring KPIs including viewing numbers, conversion rates

    Monitoring (in conjunction with local COT) status of deals within KYC

    Monitoring individual lettings targets

    Assessing need for performance management where required 

    Annual Performance reviews with National Head of Lettings 

    Increase personal and organisational profile, being visible to new and existing clients as Head of Lettings

    Ensuring that the performance of the Lettings team is in line with client expectations

    Developing new business avenues

    Ensure Lettings team is cross selling where possible and that referral opportunities are maximised across both residential and commercial.

    Work with other Directors across the residential business line

    Ensure networking is being maximised by attending relevant events

    Building Teams and Teamwork guiding and directing the lettings team; establishing and maintaining the team engagement level needed to achieve the groups objective; establishing lettings team goals and terms of engagement

    Builds Trust taking action to build a relationship of trust with individuals; behaves in ways that are consistent with values

    Planning determining objectives and strategies required to deliver results; allocating resources according to priorities; determining how to use resources efficiently to accomplish a task or project

    Sets Goals & Expectations translating the strategic priorities of the organisation and the operational plan into relevant goals and expectations for individuals that motivate and drive performance

    Self Development absorbing new information and ideas and applying them effectively; remaining up-to-date in ones knowledge and skills; learning from successes and failures

Person specification

Qualifications:

    Educated to A level standard or equivalent as a minimum

Experience:

    Solid experience in leading a successful lettings team

    Pitching, winning instructions. Managing, maintaining and developing client relationships

    Proven fee earner

    Able to work at a strategic level and maintains a network of senior contacts and decision makers

    Experience in provisingg outstanding client service

    Self starter and can work with little supervision and, where appropriate, under pressure

    Coaching/mentoring of others

    Demonstrate a knowledge of the entire lettings cycle and legal and compliance issues

    Strong market profile as a new business generator 

    Proficient in the use of Word, Excel & PowerPoint

    Previous experience of working to deadlines 

We are proud to offer award-winning benefits to support and reward our employees:

    Heath & Leisure: Private medical cover, 27 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, cycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, great company culture and social events (including sports teams, charity events, art pass), perks at work 

    Financial: Pension, company car allowance, life assurance at 8 x basic salary, group income protection (long term disability insurance), interest free season ticket loan, bonus scheme - you will be eligible to participate in the Companys Bonus Scheme, share incentive plan, financial and mortgage advice 

Strutt and Parker is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, colour, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status.

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