at Bank of America Merrill Lynch
Bulge Bracket Investment BanksPosted 7 days ago
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**Team Leader** Lead and mentor customer service team (5+ members) in a high-volume contact center. Manage day-to-day operations, ensure service quality, and improve key metrics. Required: Proven team leadership, excellent communication, and data-driven decision-making skills. Experience in contact center leadership preferred (3+ years). CRM proficiency (Salesforce experience a plus).
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Currency: Not specified
