at Bank of America Merrill Lynch

Bulge Bracket Investment Banks

Posted 11 days ago

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**Team Leader** Guide cross-functional teams, driving projects from inception to delivery. Key responsibilities include strategic planning, resource allocation, and process improvement. Requires 5+ years' experience in a leadership role, with a proven track record in customer service. Essential skills: Agile methodologies, project management tools (e.g., Jira, Asana), team leadership, and data-driven decision making. Strong familiarity with customer service metrics and continuous improvement practices. Ideal candidate holds a relevant Bachelor's degree and possesses excellent communication skills.

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