at Bank of America Merrill Lynch
Bulge Bracket Investment BanksPosted 13 days ago
No clicks
**Team Leader** role sought for driving customer service excellence. Leads team handling inbound customer communications via phone, email, and social media. Manages workflow, sets KPIs, and ensures service level agreements (SLAs). Proven leadership in customer service, with 5+ years' experience. Required skills include: strategic planning, process improvement, coaching, and CRM software (Salesforce).
- Compensation
- Not specified INR
- City
- Hyderabad
- Country
- India
Currency: INR
