at Bank of America Merrill Lynch

Bulge Bracket Investment Banks

Posted 2 days ago

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**Sr Operations Team Lead**: Lead cross-functional teams in streamlining operations, driving process improvements, and enhancing customer experience. Key responsibilities include strategic planning, team leadership, project management, and data-driven decision making. Proven experience (10+ years) required, ideally in customer-centric domains. Essential skills: proficiency in operations management, Six Sigma certification, Agile/Scrum methodologies, project management tools (e.g., JIRA), data analysis, and team leadership. Seeking a strategic thinker with a strong customer focus to optimize operations and drive business growth.

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