at Bank of America Merrill Lynch

Bulge Bracket Investment Banks

Posted a month ago

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**Senior Customer Service Representative** Drive customer satisfaction, handling complexqueries, escalations, and feedback in our advanced CRM system (Salesforce). Leverage over 5 years' experience in customer service, along with strong communication and problem-solving skills. Troubleshoot technical issues using our proprietary tools. Collaborate with cross-functional teams to enhance service processes. Proven success in a senior role preferred.

Compensation

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Country

India