at Bank of America Merrill Lynch

Bulge Bracket Investment Banks

Posted 13 days ago

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**Senior Operations Manager**, customer-focused professional required. Lead cross-functional teams, streamline process, and drive operational excellence. Prioritize projects, manage budget, and monitor KPIs. Essential skills include lean Six Sigma, change management, and Agile methodologies. 8+ years of operational management experience, 3+ in B2C sector. Proficient in Microsoft Office Suite, JIRA, and project management tools. Oversee customer service teams for optimal customer experience.

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Country

India