at Bank of America Merrill Lynch
Bulge Bracket Investment BanksPosted 2 days ago
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**Senior Operations Analyst:** Lead cross-functional teams in process improvement and data analysis, leveraging SQL, Power BI, and Tableau. Drive operational efficiency with 7+ years of experience, specializing in customer service operations and Six Sigma methodologies. Monitor KPIs, conduct root cause analysis, and develop actionable insights to optimize service performance. Collaborate with stakeholders to implement data-driven decisions and achieve service level agreements.
- Compensation
- Not specified
- City
- Not specified
- Country
- United States
Currency: Not specified
