at Bank of America Merrill Lynch

Bulge Bracket Investment Banks

Posted 7 days ago

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**Senior Customer Service Manager**: Leads and develops high-performing CS teams. Handles complex escalations, sets KPIs, and drives customer satisfaction improvements. Requires 7+ years of management experience, proven track record in customer service, strong analytical skills, and familiarity with CRM (Salesforce) and customer service software.

Compensation

Not specified

Currency: Not specified

City

Not specified

Country

India