at Bank of America Merrill Lynch

Bulge Bracket Investment Banks

Posted a month ago

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**Customer Service Manager Required** for growing e-commerce company. Oversee CS team, manage daily operations, and ensure high customer satisfaction. Key responsibilities include team leadership, coaching, and performance tracking. Essential skills: customer service experience, team management, problem-solving, communication, and proficiency in CRM tools (Salesforce preferred). Requires minimum 3 years of management experience in a high-volume customer service environment. Familiarity with e-commerce platform a plus.

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