at Bank of America Merrill Lynch

Bulge Bracket Investment Banks

Posted 2 days ago

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**Assistant Manager** leads cross-functional teams, driving customer satisfaction. Manages day-to-day operations, sets goals, and monitors KPIs. Req: 3+ yrs customer service exp, proficiency in CRM (Salesforce), MS Office Suite. Expertise in customer service processes, strong communication, and leadership skills. Experience with omnichannel customer support and team management tasks essential.

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