at Bank of America Merrill Lynch
Bulge Bracket Investment BanksPosted 2 days ago
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**Assistant Manager** - Customer Service: Supervise team, handle escalated issues, maintain high CSAT scores. Required: 3+ years in customer service, proven leadership skills, strong problem-solving in tech support environment. Experience with CRM systems (e.g., Salesforce) and customer service tools (e.g., Zendesk) essential. Bachelor's degree preferred.
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