Accenture has an exciting opportunity for a people-oriented Sales Manager to guide, mentor, and inspire high performing, multilingual sales teams within the clients digital marketing ecosystem. This role is responsible for driving measurable revenue outcomes by leading Inside Sales, Sales Account Managers, andwhere applicableAgency Account & Partner Managers who support advertisers across the full customer lifecycle.

The Sales Manager plays a critical role in scaling our clients advertising business by developing world-class talent, executing data-driven sales strategies, improving workflows, and ensuring exceptional customer experience. You will work cross functionally to identify sales opportunities, resolve bottlenecks, influence strategy, and operationalize best practices that improve performance at scale.

Success in this role requires strong leadership, analytical problem-solving, adaptability in a fast-paced environment, and a passion for helping clients grow through innovative digital advertising solutions.

Key Responsibilities

• Lead, coach, and develop a high performing team of Inside Sales Representatives and/or Sales Account Managers to consistently exceed KPIs, revenue targets, and client expectations.

• Set clear monthly and quarterly goals, manage performance against KPIs, and execute gap to goal plans to drive sustained revenue growth.

• Conduct regular one-on-one coaching sessions, call evaluations, and performance reviews to reinforce sales rigor, compliance, and best practices.

• Onboard new hires and cultivate strong sales competencies through structured coaching, mentoring, simulations, and enablement programs. Hire, develop, and retain top agency focused talent capable of managing complex stakeholder relationships.

• Analyze individual and team performance using CRM and analytics tools to identify trends, risks, and growth opportunities.

• Ensure operational excellence through accurate CRM usage, sales forecasting, pipeline management, and adherence to SLAs and regulatory requirements.

• Partner with cross-functional stakeholders (Quality, Policy, Training, Operations) to drive continuous improvement and scalable solutions.

• Act as an escalation point for complex customer and internal challenges, applying sound judgment and customer first decision making.

• Foster a collaborative, learning oriented environment that encourages experimentation, feedback, and knowledge sharing.

• Lead and develop a specialized team of Agency Account Managers & Partner Managers supporting agencies and their advertiser portfolios.

• Drive revenue growth through agency level upsell and cross sell strategies while maintaining a strong focus on quality of salesmanship.

• Build deep understanding of the digital agency landscape and influence partner adoption of client advertising solutions.

• Ensure alignment to agency specific SLAs, operating models, and partner engagement strategies.

• Collaborate with agency leaders and internal stakeholders to scale partner programs, improve workflows, and strengthen long-term partnerships.

• Provide leadership with actionable insights on customer trends, market feedback, and competitive intelligence.