We are:

The Advanced Technology Centers (ATCs) is the engine for reinvention in our clients transformation journey. Powered by more than 255,000* people across 24 countries, ATCs will provide our clients seamless access to industry insights and innovative technology solutions.

Stronger together!

The Advanced Technology Centers (ATCs) make tremendous impact in solving our clients business problems leveraging Innovation, Intelligence, Industry insights, new IT and new technology skills. Now, with the global environment changing at a faster pace, our clients are facing unprecedented challenges and they need us more than ever before. As a Network, ATCs are positioned to unlock greater opportunities and exponential value for our clients.

The value for our clients and our people

For our clients, the Network provides the strength of our geographic diversity, greater resilience, and seamless access to the deepest industry knowledge, the latest in Gen AI solutions, and tech expertise from around the world.

For our people, it brings an opportunity to shape truly boundaryless career paths in a highly collaborative team of experts where they can learn from each other and solve the worlds most complex client challenges

The Work:

Maintain and support a system that includes a web portal and Power BI dashboards used by the client to manage inbound reports and deliverables from contractors and to monitor contract performance. Responsibilities include:

• Serving as a primary point of contact for end-user questions, conducting research to resolve inquiries, and delivering training to support effective use of the portal and dashboards.
• Analyzing and documenting requirements and design changes to address production incidents and implement minor system enhancements.
• Configuring the portal to manage report submission workflows, including defining report types, submission schedules, and validation rules required of contracted entities.
• Designing and executing test cases to validate fixes and enhancements prior to deployment.
• Collaborating with technical teams and stakeholders to ensure the system continues to meet operational and compliance monitoring needs.

Occasional travel (1-3 times a year) may be required to build client relationships.

This role is based in Austin, TX and will require on-site at 3 days per week.