Youll speak to stakeholders across the business to understand processes that may not be fully documented  

Investigate how data moves through systems and work out what needs to be monitored, validated or automated  

Use SQL, Python and AI-enabled tools to build scalable automated solutions that were previously unimageable, like our cutting edge AI tool that ensures we identify and protect our vulnerable customers.   

Partner with Product and Engineering teams to understand system architecture and support implementation  

Help improve the quality, reliability and scalability of how we identify and prevent operational issues  

Shape a new capability at Zopa, creating approaches and patterns that can be reused as the function grows 

Degree or equivalent experience in a STEM field or similar 

Highly curious, with a strong instinct to dig deeper and understand how systems, processes and data flows work  

Comfortable working in ambiguous environments where problems are not fully defined  

Strong logical thinking and problem-solving skills, with a practical and structured approach  

Strong communication and stakeholder skills, with the confidence to ask good questions and challenge assumptions  

A proactive mindset with examples of taking ownership and driving work forward independently  

Exposure to SQL, Python or similar analytical tooling, or strong evidence of the aptitude to learn quickly  

Excited by automation, AI and using technology to solve real business problems