Associate Director-Experience Designer

Costa Rica

At Moody's, we unite the brightest minds to turn todays risks into tomorrows opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they arewith the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moodys is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, were advancing AI to move from insight to actionenabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. 

Skills and Competencies

• 35 years of professional UX/UI design experience, ideally focused on complex enterprise, B2B, or dataintensive platforms, with preferred 13 years of front-end development experienceAdvanced written and verbal English skills for clear communication across teams and stakeholders
• Proven ability to design and build functional, coded prototypes (preferably using Cursor) with realistic data and interactionsnot just static mockups
• Experience automating design-to-code workflows using AI-assisted tools (e.g., Figma Dev Mode MCP, GitHub Copilot, Cursor) and strong proficiency in Figma for early ideation translated into production-quality prototypes
• Expertise in translating complex workflows, datasets, and analytical tools into intuitive, highly usable product experiences
• Skilled in user research, usability testing, and iterative, data-driven design aligned with feedback and business requirements, including delivering GenAI-enabled features (e.g., natural language queries, smart summaries, embedded assistants)
• Confident operating at the intersection of design and engineering with strong knowledge of front-end technologies and component-based systems, plus demonstrated leadership, communication, and ability to evolve scalable, accessible design systems while advocating design-led, prototype-first, AI-first approaches
• Demonstrated proficiency in artificial intelligence concepts, with hands-on experience using AI tools to streamline workflows and enhance operational efficiency. Proven ability to implement AI-powered solutions to solve business challenges. Demonstrates a growing awareness of AI risk management and a commitment to responsible and ethical AI use.

Education

• Bachelors degree or higher in Design, HCI, Computer Science, or equivalent experience

Responsibilities

As an Assistant Director - Experience DesignerCreate intuitive, interactive experiences for insurance analytics products through coded prototypes and innovative data visualizations. Collaborate with cross-functional teams to design GenAI-powered features and deliver user-centric solutions, while championing cutting-edge design practices that seamlessly connect design and development. 

• Design and deliver functional, coded prototypes for insurance analytics products, bringing concepts to life in realistic, interactive environments
• Lead end-to-end experience designfrom early concept through coded prototyping, testing, and final delivery
• Translate complex insurance and risk data into intuitive dashboards, workflows, and visualizations that drive insight and enable action
• Design and prototype GenAI-powered features, including natural language queries, smart summaries, embedded assistants, and predictive UI patterns
• Conduct user research and usability testing, continuously iterating designs based on real-world feedback and validation
• Collaborate closely with product managers and engineers to ensure prototypes meet requirements, technical feasibility, and performance goals
• Contribute to and evolve the Moodys design system, ensuring alignment between coded components, engineering libraries, and accessibility standards, while delivering responsive, production-ready prototype code and supporting engineering through reviews and feedback loops
• Champion AI-assisted design-to-code processes and advocate for a prototype-first approach to accelerate decision-making, enhance user testing fidelity, reduce delivery risk, and ensure solutions are user-centric, business-aligned, and technically feasible

About the team

Within the Insurance Business Unit (BU), our Product & Specialty group is reinventing the design function. Were moving beyond static design deliverables to a functional prototype-first approachwhere UX designers dont just create Figma files, but deliver Vibe-coded, working prototypes that bring experiences to life earlier in the development cycle. This approach accelerates decision-making, improves collaboration with engineering, and ensures our designs are tested and validated in realistic, interactive environments from day one

Moodys is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moodys Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.