Responsibilities

• Execution of Operational business processes for the employee life cycle, including but not limited to the below:
  • Onboarding
  • Transfers
  • Job Changes
  • Offboarding
  • Employee/Manager inquiries
• First point of contact for all People related queries and process requirements
• Play a role in continuously improving People Operations methodologies, processes, workflow and automation
• Partner effectively with stakeholders across HR/People and in other departments on BAU, projects and team/department goals
• Collaborate with Global Service Center (GSC) on the transition of work, process design and ongoing projects
• Act as escalation point for GSC
• Partner with HR Business Partners on the transition of work by evaluating current process, design necessary process changes, creating/updating materials, establish timelines and global communication plans
• Analyze and report HR data to proactively identify and address trends and issues

Qualifications/Skills Required

• Demonstrated ability to partner / collaborate within and outside of HR
• Commercial approach with an interest in the business, the environment and its people
• Detail oriented; demonstrates thoroughness and strong ownership of work
• Strong knowledge of MS Outlook, Word, Excel and PowerPoint
• Outstanding verbal and interpersonal skills, with poise and confidence to interact with and influence clients at all levels
• Ability to adapt in a fast paced, high pressure, constantly evolving environment with sense of urgency and good time management
• Ability to problem solve creatively with a proficiency in data analytics
• Demonstrate judgment and integrity in sensitive situations
• Demonstrate conviction in your ideas and ability to drive solutions