Posted 17 days ago
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The Office Support Technician will support Jump Trading Group's global infrastructure with an automation-first approach, focusing on stability, integrity, and operational efficiency. The role involves developing and testing technical solutions, enhancing Windows infrastructure (including Citrix VDI), improving monitoring, and integrating OS and Windows applications with company tools. Responsibilities include scripting (PowerShell, C#), providing regional user support, participating in an on-call rotation, and owning infrastructure projects like enterprise storage and backup systems. The position requires a hands-on, flexible mindset and willingness to operate outside comfort zones to solve unique technical problems.
- Compensation
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Currency: Not specified
Full Job Description
Jump Trading Group is committed to world class research. We empower exceptional talents in Mathematics, Physics, and Computer Science to seek scientific boundaries, push through them, and apply cutting edge research to global financial markets. Our culture is unique. Constant innovation requires fearlessness, creativity, intellectual honesty, and a relentless competitive streak. We believe in winning together and unlocking unique individual talent by incenting collaboration and mutual respect. At Jump, research outcomes drive more than superior risk adjusted returns. We design, develop, and deploy technologies that change our world, fund start-ups across industries, and partner with leading global research organizations and universities to solve problems.
- Be focused on solving problems via automation first mindset
- Invest time in R&D and testing to develop innovative, technically demanding, solutions to unique problems facing our team and the company
- Contribute to and lead specific projects to enhance our Windows infrastructure such as:
- Delivering a best-in-class VDI experience via Citrix Virtual Desktop
- Enhancing monitoring of new and existing platforms via open source or commercial tools, producing central monitoring dashboards using OSS tools
- Integrating OS and other Windows applications with other tools used within Jump
- Be an enthusiastic owner of infrastructure, including taking part in a on-call rotation and working to automate as many tasks as possible
- Be part of a team responsible for managing Enterprise storage and Backup systems
Skills You'll Need:
- PowerShell and C# development
- Strong knowledge and understanding of virtualisation infrastructure
- Be familiar with networking fundamentals and basic troubleshooting
- Be comfortable interacting Linux systems as they interact with our team’s technology
- Provide operational support of our users within the region as required
- Willing to operate far outside your comfort zone and existing experience, and ability to be a part in regular sensible risk management decisions (Jump is not a process driven environment)
- Other duties as assigned or needed
