Posted 15 days ago
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Lead production support for Equities Prime Financial Services, maintaining the stability, availability, and performance of applications across Futures & Options, Credit, Rates and FX. Monitor and optimize production environments, troubleshoot incidents, collaborate with technology, business and operations teams, and drive automation to reduce manual tasks. Communicate with stakeholders, build and maintain strong partner relationships, and implement monitoring and cloud-based solutions to improve service delivery.
- Compensation
- Not specified
- City
- Glasgow
- Country
- United Kingdom
Currency: Not specified
Full Job Description
Location: GLASGOW, LANARKSHIRE, United Kingdom
Join us to make a real impact at the heart of our business, where your expertise shapes the future of technology operations. You will have the opportunity to collaborate with talented professionals, refine processes, and deliver outstanding results for our clients. We value your passion for technology and your drive to innovate. At JPMorgan Chase, you can grow your career while helping us transform the way we deliver financial services. Be part of a team that encourages continuous improvement and rewards proactive problem-solving.
Job Summary:
As a Technology Support Lead in the Equities Prime Financial Services Production Management team, you will help maintain the stability, availability, and performance of key applications. You will support product flows across Futures and Options, Credit, Rates, and FX, from Exchange connectivity to client reporting. You will work in a collaborative environment that values communication and continuous improvement. Your proactive approach will help drive automation and innovation. You will play a vital role in connecting business and technology to deliver outstanding results.
Join us to make a real impact at the heart of our business, where your expertise shapes the future of technology operations. You will have the opportunity to collaborate with talented professionals, refine processes, and deliver outstanding results for our clients. We value your passion for technology and your drive to innovate. At JPMorgan Chase, you can grow your career while helping us transform the way we deliver financial services. Be part of a team that encourages continuous improvement and rewards proactive problem-solving.
As a Technology Support Lead in the Equities Prime Financial Services Production Management team, you will help maintain the stability, availability, and performance of key applications. You will support product flows across Futures and Options, Credit, Rates, and FX, from Exchange connectivity to client reporting. You will work in a collaborative environment that values communication and continuous improvement. Your proactive approach will help drive automation and innovation. You will play a vital role in connecting business and technology to deliver outstanding results.
Job Responsibilities:Monitor and optimize production application environments to ensure readiness for business, operations, and clients Collaborate with technology, business, and operations teams to resolve issues and drive improvements Drive automation and implement innovative solutions to enhance service delivery and reduce manual tasks Communicate effectively with stakeholders to address challenges and provide timely updates Build and maintain strong relationships with business partners and support teams
Required Qualifications, Capabilities, and Skills:Bachelor’s degree in STEM or related field, or equivalent experience Experience in technical support or similar roles, preferably in applications support Strong communication skills and ability to work in diverse, global teams Advanced problem-solving and analytical skills with a passion for technology Ability to work under pressure and deliver on time Proactive, adaptive, independent, and self-managing with the ability to lead initiatives Willingness to adapt to changes in work requirements, roles, and responsibilities
Preferred Qualifications, Capabilities, and Skills:Proficiency in Unix, SQL, scripting, and Python Experience with cloud-based technology solutions Familiarity with batch or job scheduling tools such as Control-M or Autosys Experience using monitoring tools such as Geneos, Dynatrace, Grafana, or Splunk Understanding of financial markets and trading systems
Why Join Us?
You will be part of a dynamic team that values innovation, collaboration, and continuous improvement. We encourage you to bring your ideas and expertise to help us deliver exceptional technology services and drive the future of financial operations. Drive innovation and operational excellence by supporting key technology services in a fast-paced financial environment.
You will be part of a dynamic team that values innovation, collaboration, and continuous improvement. We encourage you to bring your ideas and expertise to help us deliver exceptional technology services and drive the future of financial operations. Drive innovation and operational excellence by supporting key technology services in a fast-paced financial environment.
Job Details
ExperiencedNo visa sponsorship
Not specified
Currency not set
City: Glasgow
Country: United Kingdom
Lead production support for Equities Prime Financial Services, maintaining the stability, availability, and performance of applications across Futures & Options, Credit, Rates and FX. Monitor and optimize production environments, troubleshoot incidents, collaborate with technology, business and operations teams, and drive automation to reduce manual tasks. Communicate with stakeholders, build and maintain strong partner relationships, and implement monitoring and cloud-based solutions to improve service delivery.
Full Job Description
Location: GLASGOW, LANARKSHIRE, United Kingdom
Join us to make a real impact at the heart of our business, where your expertise shapes the future of technology operations. You will have the opportunity to collaborate with talented professionals, refine processes, and deliver outstanding results for our clients. We value your passion for technology and your drive to innovate. At JPMorgan Chase, you can grow your career while helping us transform the way we deliver financial services. Be part of a team that encourages continuous improvement and rewards proactive problem-solving.
Job Summary:
As a Technology Support Lead in the Equities Prime Financial Services Production Management team, you will help maintain the stability, availability, and performance of key applications. You will support product flows across Futures and Options, Credit, Rates, and FX, from Exchange connectivity to client reporting. You will work in a collaborative environment that values communication and continuous improvement. Your proactive approach will help drive automation and innovation. You will play a vital role in connecting business and technology to deliver outstanding results.
As a Technology Support Lead in the Equities Prime Financial Services Production Management team, you will help maintain the stability, availability, and performance of key applications. You will support product flows across Futures and Options, Credit, Rates, and FX, from Exchange connectivity to client reporting. You will work in a collaborative environment that values communication and continuous improvement. Your proactive approach will help drive automation and innovation. You will play a vital role in connecting business and technology to deliver outstanding results.
Job Responsibilities:Monitor and optimize production application environments to ensure readiness for business, operations, and clients Collaborate with technology, business, and operations teams to resolve issues and drive improvements Drive automation and implement innovative solutions to enhance service delivery and reduce manual tasks Communicate effectively with stakeholders to address challenges and provide timely updates Build and maintain strong relationships with business partners and support teams 
Required Qualifications, Capabilities, and Skills:Bachelor’s degree in STEM or related field, or equivalent experience Experience in technical support or similar roles, preferably in applications support Strong communication skills and ability to work in diverse, global teams Advanced problem-solving and analytical skills with a passion for technology Ability to work under pressure and deliver on time Proactive, adaptive, independent, and self-managing with the ability to lead initiatives Willingness to adapt to changes in work requirements, roles, and responsibilities
Preferred Qualifications, Capabilities, and Skills:Proficiency in Unix, SQL, scripting, and Python Experience with cloud-based technology solutions Familiarity with batch or job scheduling tools such as Control-M or Autosys Experience using monitoring tools such as Geneos, Dynatrace, Grafana, or Splunk Understanding of financial markets and trading systems
Why Join Us?
You will be part of a dynamic team that values innovation, collaboration, and continuous improvement. We encourage you to bring your ideas and expertise to help us deliver exceptional technology services and drive the future of financial operations. Drive innovation and operational excellence by supporting key technology services in a fast-paced financial environment.
You will be part of a dynamic team that values innovation, collaboration, and continuous improvement. We encourage you to bring your ideas and expertise to help us deliver exceptional technology services and drive the future of financial operations. Drive innovation and operational excellence by supporting key technology services in a fast-paced financial environment.
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