Location: New York, NY, United States

As the driving force behind the Consumer & Community Bank’s strategic alliances with network partners, you will revolutionize how we connect with our customers and deliver innovative payment solutions. The Payment Network Office is the central hub for managing and strengthening relationships with major card and account-based payment networks, ensuring alignment on strategy, innovation, and operational effectiveness. The office oversees and prioritizes key initiatives, monitors network performance, resolves issues, and facilitates stakeholder communication to address payment network opportunities and challenges.

 

As a Vice President, Operations & Partnerships on the Card Payment Networks Team, you will play a critical role in managing and expanding Chase’s relationships with major card networks. You will drive strategic initiatives, negotiate and execute agreements, ensure operational excellence, and align cross-functional teams to deliver on Chase’s payments strategy. 

 

Job Responsibilities

• Build, manage, and grow relationships with key card networks, driving joint initiatives and launching new offerings that support Chase’s product and business objectives
• Effectively serve as the central point of contact for network escalations, ensuring communication, timely execution, issue resolution, and alignment of strategy across JPMorgan Chase
• Execute and manage complex commercial agreements, SOWs, and amendments in partnership with Corporate Development & Legal
• Collaborate with Product, Engineering, Legal, Compliance, Risk, Finance, and Operations to drive alignment, support product innovation, and ensure successful execution of network-related initiatives
• Analyze and communicate regulatory changes and legal matters impacting card network relationships to assess and address implications for Chase
• Implement, track and analyze network rules, announcements, and standards; develop actionable plans to address gaps and safeguard Chase’s interests
• Represent Chase at industry forums and partner events, strengthening Chase’s reputation as a leader and innovator in payments

 

Required qualifications, capabilities & skills

• 8+ years of experience in strategic partnerships, business development, or related roles within payments, card networks, or financial services
• Deep understanding of card network economics, business models, and the acquiring and issuing landscape
• Proven track record negotiating and executing complex agreements with card networks
• Experience managing cross-functional initiatives with high business impact
• Ability to thrive in a fast-paced, high-growth, or early-stage environment
• Strong executive presence with excellent written and verbal communication skills
• Demonstrated ability to influence and align internal and external stakeholders, including senior executives
• Experience ensuring compliance with regulatory and contractual obligations
• Strong analytical and problem-solving skills

 

Preferred qualifications, capabilities & skills

• Experience at a major card network (Visa, Mastercard, Amex, Discover) or large financial institution

As an Operations & Partnerships Manager in the Card Payment Networks Team, you will manages Chase's major card networks