Bulge Bracket Investment Banks

Posted 7 days ago

No clicks

**Product Manager - Card Shopping Experiences** Manage and enhance digital card acquisition experiences, impacting millions of customers daily. Drive large-scale change, modernize assets, and integrate new features. Key responsibilities include developing product strategy, managing discovery, and coordinating with various stakeholders. Requires 7+ years of product management experience, advanced product life cycle knowledge, and excellent communication skills. Familiarity with credit card products and digital experiences is preferred. Critical role in a complex, matrixed organization.

Compensation: Not specified USD
City: New York City
Country: United States

Full Job Description

Location: New York, NY, United States

You are a product manager who thrives on working through large scale and complex initiatives that have impact to millions of customers daily. This role will be pivotal in driving a large scale change and approach to our digital card acquisition assets as a full product manager.

As a Product Manager in the Card Acquisition Product organization, you are an integral part of the team that is driving significant change across a suite of digital card acquisition experiences. This includes modernization of existing assets, developing and integrating new capabilities and features, and driving next-gen thinking in how we engage and acquire our customers. We are customer-focused and changing the way Chase does business and engages with our customers to ensure they have the best and consistent acquisition experience across channels. This product manager will proactively take on a critical mission to assess current state, lead discovery on new growth plans, and then ultimately deliver a full refresh of our customer experiences. They will engage with a wide list of partners and lead the overall delivery and coordination.

As a product leader, you are responsible to own the backlog, roadmap, requirements, and partnering with our key partners to deliver and put in production significant changes to how we operate, specifically within the branch. This is a great opportunity for a seasoned product manager to take full end-to-end ownership.

Job responsibilities

Develops a product strategy and product vision that delivers value to customers
Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
Is equally comfortable engaging in business, technology, design, data, and analytics discussions with key stakeholders
Can rally the broader organization, align on a clear and focused roadmap, and drive consensus on paths forward
Able to handle production related issues quickly, triage, and drive meaningful solutions
Can craft, weave, and tell a clear value strategy and story to a wide range of stakeholders

Required qualifications, capabilities, and skills

7+ years of experience or equivalent expertise in product management or a relevant domain area
Advanced knowledge of the product development life cycle, design, data, and analytics
Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
Comfortable writing stories, epics, and requirements overall alongside key partners such as Technology, Design, Data, and Analytics
Proactively challenges the status quo, engages meaningfully, and can drive aligned solutions and intents with a large range of partners
Excellent written and oral communication skills to tell the product value story and roadmap

Preferred qualifications, capabilities, and skills

Demonstrated prior experience working in a highly matrixed, complex organization
Deep knowledge of Credit Card products, premiums, preapprovals, and related topics
Previous experience in managing web and mobile app CX/UI
Previous experience working with vendors and integrations in digital experiences

Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.

Product Manager who is comfortable in both Business and Technology to manage our digital card acquisition shopping experiences.

Full Job Description

Location: New York, NY, United States

Job responsibilities

Develops a product strategy and product vision that delivers value to customers
Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
Is equally comfortable engaging in business, technology, design, data, and analytics discussions with key stakeholders
Can rally the broader organization, align on a clear and focused roadmap, and drive consensus on paths forward
Able to handle production related issues quickly, triage, and drive meaningful solutions
Can craft, weave, and tell a clear value strategy and story to a wide range of stakeholders

Required qualifications, capabilities, and skills

7+ years of experience or equivalent expertise in product management or a relevant domain area
Advanced knowledge of the product development life cycle, design, data, and analytics
Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
Comfortable writing stories, epics, and requirements overall alongside key partners such as Technology, Design, Data, and Analytics
Proactively challenges the status quo, engages meaningfully, and can drive aligned solutions and intents with a large range of partners
Excellent written and oral communication skills to tell the product value story and roadmap

Preferred qualifications, capabilities, and skills

Demonstrated prior experience working in a highly matrixed, complex organization
Deep knowledge of Credit Card products, premiums, preapprovals, and related topics
Previous experience in managing web and mobile app CX/UI
Previous experience working with vendors and integrations in digital experiences

Product Manager who is comfortable in both Business and Technology to manage our digital card acquisition shopping experiences.

Product Manager - Card Shopping Experiences

Full Job Description

SIMILAR OPPORTUNITIES

Vice President, Product Manager, Consumer Branded Card

Product Management Director, Card Authorizations and Payments

Product Manager - Cards Product Management (Assistant Vice President)

Product Manager - Cards Pay-in, Orchestration

Product Manager (CJE) Cards Transactions and Card Usage – Retail Payments

Product Manager - Card Shopping Experiences

Full Job Description

SIMILAR OPPORTUNITIES

Vice President, Product Manager, Consumer Branded Card

Product Management Director, Card Authorizations and Payments

Product Manager - Cards Product Management (Assistant Vice President)

Product Manager - Cards Pay-in, Orchestration

Product Manager (CJE) Cards Transactions and Card Usage – Retail Payments