Bulge Bracket Investment Banks
Merchant Sales Product Solutions Manager - Healthcare Payments - Vice President
at J.P. Morgan
ExperiencedNo visa sponsorship
Posted 17 days ago
No clicks
Lead solutioning and configure complex healthcare payments product solutions in partnership with Sales, acting as the voice of the customer and driving client-centric strategies. Support pricing, pipeline and account planning, engage client teams to understand pain points and refine solutions, and communicate critical feedback to Product to inform the roadmap. Manage multiple projects in a fast-paced, quota-driven environment; requires experience with healthcare revenue cycle management and up to 25% travel.
- Compensation
- Not specified
- City
- Chicago
- Country
- United States
Currency: Not specified
Full Job Description
Location: Chicago, IL, United States
Leverage your problem-solving skills to thrive in a fast-paced environment and drive customer-centric strategies. As a leader in solutioning, collaborate closely with the Sales teams to deliver tailor-made product solutions that meet clients’ needs.
As a Product Solutions Manager in Healthcare Payments, you are an integral part of a team that defines and configures complex solutions for key client relationships and prospect opportunities in partnership with Sales. You are responsible for acting as the voice of the customer by understanding their needs and communicating feedback to the Product teams.
Job responsibilities
- Leads solutioning and the adoption of existing and upcoming client-facing products and capabilities while defining and configuring optimal solutions that address clients’ needs and objectives
- Serves as a subject matter expert on a defined set of products and capabilities with a deep understanding of our clients’ needs and current industry trends
- Supports Sales in pricing, pipeline planning, account planning, and upskilling the team on product knowledge by collaborating on training and collateral materials
- Engages with client teams to better understand pain points and refine solutions while regularly communicating critical client feedback to Product teams to inform the strategic product roadmap
- Maintains sales mentality with being goal and quota driven
- Focused on organization in fast-paced environment with ability to manage dozen projects simultaneously
- Sources new opportunities while shepherding inbound requests
- Demonstrates proactive and hardworking nature
- Consults with clients and works to deeply understand current to future state with product implementation experience
- Collaborates with other departments in firm to fulfill potential treasury and banking client needs
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in problem-solving across multiple teams and a cluster of products
- Extensive experience working in a sales cycle and engaging with clients on a regular basis
- Experience modifying preconfigured solutions to meet complex problems
- Demonstrated prior experience working in a highly matrixed and complex organization
- Understanding of healthcare with knowledge specific to Revenue Cycle Management
- Proven success with strong communication skills, verbally and written
- Demonstrates critical thinking abilities across multitude of scenarios
- Travel required up to 25%
Preferred qualifications, capabilities, and skills
- Strong technical skills with understanding multiple system integration
- Proficient in Microsoft Office Programs and Salesforce
