
at J.P. Morgan
Bulge Bracket Investment BanksPosted 8 days ago
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**Employee Relations Partner – Investigations, EMEA (London)** leads HR-led investigations in the EMEA region, managing complaints, grievances, and disciplinaries. This senior role involves handling Code of Conduct breaches, collaborating globally, and driving process improvements. Key responsibilities include managing investigations start-to-finish, risk mitigation, stakeholder management, and process improvement. Required qualifications include proven ER experience, EMEA employment law expertise, risk management, and strong analytical skills. Join to enhance employee experience and enforce a culture of respect.
- Compensation
- Not specified
- City
- London
- Country
- United Kingdom
Currency: Not specified
Full Job Description
Location: LONDON, United Kingdom
Are you passionate about fostering a culture of respect and integrity? Our EMEA Employee Relations team is seeking candidates with proven employee relations experience to join the Investigations team.
As an ER partner in Investigations, you will manage HR-led investigations from start to finish by handling complaints, formal grievances, disciplinaries and appeal processes whilst ensuring adherence to internal protocols and regulatory requirements and effectively managing the experience of all parties involved. This role provides the opportunity to partner globally, manage regional differences, and drive process improvements that enhance stakeholder satisfaction.
Job Responsibilities
Manage HR-led investigations, including scoping, planning, conducting fact find interviews, gathering/reviewing documentary evidence, assessing findings and producing detailed and balanced investigation summaries and determining outcomes;
Investigate potential breaches of the firms Code of Conduct, such as alleged discrimination and harassment.
Disposition investigations led by other control partners and manage outcomes.
Partner with Independent Hearing Managers when required for formal grievance, disciplinary and appeal processes.
Ensure a balance of risk mitigation, engagement, and fairness.
Collaborate globally to understand regional differences and execute locally.
Identify opportunities for process improvement to enhance the employee experience.
Document all cases using the firms case management system following operational and regulatory standards
Manage legal, reputational, and regulatory risk in partnership with EMEA HR Legal.
Manage stakeholders, ensuring awareness of risk profiles and outcomes.
Close out cases, including providing feedback and coaching to involved parties and stakeholders.
Required Qualifications, Capabilities, and Skills
- Experience in managing HR/ER matters in investigations or an ER case management function.
- Expert knowledge of EMEA employment laws and regulations.
- Understanding of financial and HR-related industry trends.
- Risk and control mindset with protocol adherence for investigations.
- Ability to apply technical knowledge and business acumen to determine solutions.
- Strong analytical skills with strategic insights.
- Ability to work in a global, matrixed, and complex business environment.
- Strong organizational and time management skills as well as excellent verbal and written communication skills.
- Ability to work effectively in a team and collaboratively across regions.
- Proven ability to execute superior judgment to identify and mitigate risks and ability to make sound decisions under pressure and in tight timeframes.
- Proficiency in taking ownership and driving stakeholders towards resolution.
Preferred Qualifications, Capabilities, and Skills
- Previous experience in a global or matrixed organization.
- Familiarity with HR analytics tools and software.
- Familiarity with Large Language models
- Knowledge of industry-specific HR trends and practices.




