he TP ICAP Group is a world leading provider of market infrastructure.

Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.

Through our people and technology, we connect clients to superior liquidity and data solutions.

The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the worlds leading provider of OTC data, and an award winning all-to-all trading platform.

The Group operates from more than 60 offices in 27 countries.  We are 5,300 people strong.  We work as one to achieve our vision of being the worlds most trusted, innovative, liquidity and data solutions specialist.

Role Overview

The HR Operations Service Centre function is critical to the operation of HR and integral to the effective support of employee lifecycle processes. Working closely with the regional HR teams to ensure core HR processes are executed efficiently and accurately, and that employee questions are handled correctly.

Role Responsibilities

• Support the new hire and onboarding process, generating offer letters, contracts of employment and initiating background checks as required. Liaison with the screening provider and tracking that the required checks have been completed prior to start dates, escalating areas of concern to the HR Advisory, Compliance and/or Legal.

• Completion of the onboarding process of new hires onto the HRIS system (Workday), ensuring the relevant teams are notified in advance of the start date.

• Ensure new hires are welcomed on their first day, conducting Right to Work checks, collecting any outstanding documentation and issuing Welcome Packs.

• Prepare letters relating to contractual changes (e.g. job changes, extended terms, salary increases/decreases, flexible working etc.) or family friendly requests, processing on the HRIS system (Workday) to notify the relevant teams.

• Support the global mobility process, preparing secondment and transfer letters.

• Support the leaver process including preparing leaver letters and settlement agreements, terminating on the HRIS system (Workday) to notify relevant teams and processing any termination payments.

• Transact high volumes of inputs and changes to the HRIS system (Workday) on a daily basis.

• Support the monthly payroll process to ensure relevant instructions are passed to Payroll and payments are included on the EIB before the monthly deadline.

HR Shared Services Responsibilities (Tier B)

• Workday updates within three business days

• Drafting employment contracts within three business days

• Completion of background screening within 8 weeks

• Initiation of joiners, movers, leavers notification and procedures

Experience / Competences

Skills

• Ability to handle and maintain highly confidential information

• Strong organisational skills with excellent attention to detail

• Ability to multi task and prioritise/handle competing priorities

• Process management and process improvement oriented

• Flexible with the ability to work in an ever-changing work environment

• Ability to work effectively within a team as well as independently

• Service oriented, providing excellent and efficient  interpersonal and written communication skills

• Show a desire and aptitude to learn and develop

• Skilled in Microsoft application software (Word, Excel, Outlook, PowerPoint etc.)

• Experienced Workday knowledge (preferable, but not essential)

Experience

• Previous experience of working within a busy and fast paced HR environment, ideally in a HR Operations/Service Centre role

• Experience of preparing employee documentation

• Experience with employee lifecycle (onboarding, transfers, absences and offboarding)

• Interested in a career within Human Resources

Band & Level

Professional, 4.

#LI-Hybrid #LI-ENT

Not The Perfect Fit?

Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us.

Company Statement

We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement. 

Location