Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of SENIOR ANALYST, TM OPERATIONS.

Principal responsibilities

• Operational site support, resourcing, administration, IT Helpdesk.
• Gathers appropriate documentation for new hires as required to ensure on-boarding process is completed as outlined by HR and Operations (i.e., raising backfill requests).
• Tracking / governance of all access profiles creation/changes/resets/deletion for the site on different applications.
• Ensure all reporting requirements for the department are published on time with the highest level of accuracy.
• Act as a relationship manager between TM Operations teams across sites and the other functions such as the Business Management team.
• Communicate instructions and requests of the Senior Management team to various individuals and departments. Effectively interacts with other departments to furnish and obtain information.
• Keeping leave records, making business and personal reservations, raising expense claims, faxing/scanning/couriering, coordinating with IT/Telecom/Stationary/House Keeping and handling guest Itinerary

Requirements

• Graduate in any discipline.
• Previous Site Admin / Business Management / MI & Governance role experience of 2+ years.
• Proven high quality spoken and written communication skills with the ability to prepare reports and communicate conclusions effectively, in a clear, concise, and professional manner.
• Evidence of excellent prioritizing, planning, and organizing skills. • Lateral thinker, with ability to manage change and analytical ability to recognize areas of improvement.
• Excellent interpersonal skills.
• Advanced knowledge of various MS Office / Microsoft 365 applications.
• Detail oriented.
• Ability to adapt in a dynamic and fast-paced environment.
• Must have proven ability to rapidly develop and deploy solutions to support programs/initiatives.
• Experience in planning and organizing events / meetings.
• Ability to work well within a team and take the initiative to work independently when required.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.