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Operations Automation Analyst

ExperiencedNo visa sponsorship
Citi logo

at Citi

Bulge Bracket Investment Banks

Posted 4 days ago

No clicks

**Operations Automation Analyst** - Analyze operations data to pinpoint issues, develop solutions, and create action plans. - Manage risks and ensure governance of EUC and ITESS solutions. - Collaborate as an SME, working autonomously with senior stakeholders. - Utilize Excel, macros, AI tools, and data analysis methodologies. - Requires a bachelor's degree and relevant operational experience.

Compensation
Not specified

Currency: Not specified

City
Not specified
Country
India

Full Job Description

Operations Automation Analyst

Apply (opens in new window)
Save

Job Req Id:

26963368

Location(s):

Haryana, India

Job Type:

Hybrid

Posted:

Mai. 25, 2026

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, youll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

The Project Analyst 3 is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

The team is focused on developing, maintaining & supporting governance of EUC s(XL and Macro based tools) & ITESS solutions used by various functions within the investor services business. They are also engaged with teams to help identify opportunities for automation, productivity, risk reduction etc. Further the team has started utilizing AI tools to help build these solutions. Most of these initiatives are run like mini projects.


Responsibilities:

  • Collect, measure and analyze operational data to help identify the problem and possible solutions.
  • Ensure creation of a plan of action and schedule for building, testing and deploying the solution.
  • Identify risks in the solution, perform impact analysis, determine responses to risks, track risks, and execute responses as needed.
  • Keep track of governance of the solutions developed including timely reviews, documentation around testing / closure & other requests for information.
  • Has the ability to operate with a limited level of direct supervision.
  • Can exercise independence of judgement and autonomy.
  • Acts as SME to senior stakeholders and /or other team members.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


Qualifications:

  • Domain relevant experience


Education:

  • Bachelors/University degree or equivalent experience


This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

------------------------------------------------------

Job Family Group:

Operations - Core

------------------------------------------------------

Job Family:

Operations Project Management

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Most Relevant Skills

Please see the requirements listed above.

------------------------------------------------------

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

------------------------------------------------------

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (opens in new window).

View Citis EEO Policy Statement (opens in new window) and the Know Your Rights (opens in new window) poster.

Apply (opens in new window)
Save

Operations Automation Analyst

Compensation

Not specified

City: Not specified

Country: India

Citi logo
Bulge Bracket Investment Banks

4 days ago

No clicks

at Citi

ExperiencedNo visa sponsorship

**Operations Automation Analyst** - Analyze operations data to pinpoint issues, develop solutions, and create action plans. - Manage risks and ensure governance of EUC and ITESS solutions. - Collaborate as an SME, working autonomously with senior stakeholders. - Utilize Excel, macros, AI tools, and data analysis methodologies. - Requires a bachelor's degree and relevant operational experience.

Full Job Description

Operations Automation Analyst

Apply (opens in new window)
Save

Job Req Id:

26963368

Location(s):

Haryana, India

Job Type:

Hybrid

Posted:

Mai. 25, 2026

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, youll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

The Project Analyst 3 is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

The team is focused on developing, maintaining & supporting governance of EUC s(XL and Macro based tools) & ITESS solutions used by various functions within the investor services business. They are also engaged with teams to help identify opportunities for automation, productivity, risk reduction etc. Further the team has started utilizing AI tools to help build these solutions. Most of these initiatives are run like mini projects.


Responsibilities:

  • Collect, measure and analyze operational data to help identify the problem and possible solutions.
  • Ensure creation of a plan of action and schedule for building, testing and deploying the solution.
  • Identify risks in the solution, perform impact analysis, determine responses to risks, track risks, and execute responses as needed.
  • Keep track of governance of the solutions developed including timely reviews, documentation around testing / closure & other requests for information.
  • Has the ability to operate with a limited level of direct supervision.
  • Can exercise independence of judgement and autonomy.
  • Acts as SME to senior stakeholders and /or other team members.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


Qualifications:

  • Domain relevant experience


Education:

  • Bachelors/University degree or equivalent experience


This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

------------------------------------------------------

Job Family Group:

Operations - Core

------------------------------------------------------

Job Family:

Operations Project Management

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Most Relevant Skills

Please see the requirements listed above.

------------------------------------------------------

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

------------------------------------------------------

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (opens in new window).

View Citis EEO Policy Statement (opens in new window) and the Know Your Rights (opens in new window) poster.

Apply (opens in new window)
Save