at Capgemini
ConsultanciesPosted 11 days ago
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**Associate C2C Dispute Management Process Expert: BSv-Based Role** Lead team-driven service level achievements, using C2C dispute knowledge. Manage key measurement targets, enhance cost-effectiveness, and drive business outcomes. Ensure customer-focused, compliant services via frictionless finance, practices, and tech innovations. Collect dispute proofs, initiate resolution actions. Suited for entry to mid-junior finance professionals with team-playing skills, independent work abilities, and strong stakeholder relationships. Support experienced specialists in progress tracking and documentation.
- Compensation
- Not specified
- City
- Not specified
- Country
- India
Currency: Not specified
Full Job Description
Job Description
Role based in BSv organisation. Leveraging deepening knowledge of Dispute Management, The Dispute Management Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They ensure the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. Their deepening domain expertise means they collect the proofs of dispute validity and initiates resolving actions as appropriate
Job Description - Grade Specific
Entry and mid Junior level in a Finance Administration roleStrong team player with the ability to build good relationships with their stakeholders.Able to act on own initiative with regular supervision. Understands when to seek guidanceorescalateSupports experienced Finance specialists delivering progress reporting, task management and documentation for Finance activity
