Posted 17 days ago
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BNY Mellon is hiring an Associate on the Client Processing team to provide complex client service and operational support, including phone interaction, problem resolution, transaction processing (STP and manual), reconciliations, and account updates. The role requires independent analysis and policy interpretation, serving as a primary client contact and ensuring accurate, timely execution of correspondent requisites. The Associate will maintain accounts in compliance with regulations and internal policies to minimize exposure and support client needs. This position is based in Pittsburgh, PA with a four-day in-office expectation.
- Compensation
- Not specified
- City
- Pittsburgh
- Country
- United States
Currency: Not specified
Full Job Description
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We’re seeking a future team member for the role of Associate to join the Client Processing team. This role is located in Pittsburgh, PA (4 day in office expectation).
In this role, you’ll make an impact in the following ways:
- Apply expertise and judgement in providing quality, complex client service and support to internal and external clients daily, including phone interaction, problem resolution, transaction processing (STP and manual), reconciliations, accounting services, and timely updates to client accounts.
- Perform complex operational tasks in a product or functional area, including independent analysis and policy interpretation, and manual processing of updates to client accounts or company records.
- Serve as the primary point of contact for clients, executing all correspondent requisites accurately and timely with an understanding of the underlying business and specific client needs.
- Maintain correspondent accounts in compliance with applicable regulations and policies, ensuring regulatory compliance and minimizing exposure related to assigned processing tasks.
To be successful in this role, we’re seeking the following:
- High school/secondary school diploma or equivalent combination of education and experience required; Bachelor’s degree preferred.
- 2+ years of total work experience preferred.
- Experience in brokerage processing preferred.
- Applicable local/regional licenses or certifications as required by the business.
At BNY, our culture speaks for itself, check out the latest BNY news at:
Here’s a few of our recent awards:
- America’s Most Innovative Companies, Fortune, 2025
- World’s Most Admired Companies, Fortune 2025
- “Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
