Posted 17 days ago
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BNY Mellon is hiring an Associate on the Client Processing team to perform routine and complex client service and transactional support tasks, including account-related transaction processing and issue resolution. The role requires collaboration with other teams, escalation of complex matters to senior colleagues, and may involve allocating and checking teammates' work. Position is based in Pittsburgh, PA with an expected in-office schedule of four days per week.
- Compensation
- Not specified
- City
- Pittsburgh
- Country
- United States
Currency: Not specified
Full Job Description
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We’re seeking a future team member for the role of Associate to join our Client Processing team. This role is located in Pittsburgh, PA (4 days in office per week).
In this role, you’ll make an impact in the following ways:
- Perform routine and non-routine client service and transactional support functions.
- Interact with other organizational units/teams to ensure timely delivery of service or resolution of issues.
- Process account-related transactions per scheduled events or client authenticated direction.
- Answer inquiries and resolve problems or issues following established procedures.
- Manage situations requiring adaptation of response or extensive research according to client response.
- Escalate more complex situations to senior colleagues.
- Integrate area knowledge with understanding of industry standards and practices to provide solutions to internal and external clients.
- Perform complex operational tasks in a product or functional area.
- May be responsible for allocating and checking work of team members and specific supervisory review and approval actions.
- Contribute to the achievement of team objectives.
To be successful in this role, we’re seeking the following:
- Bachelor’s degree or the equivalent combination of education and experience is required.
- 0-3 years of total work experience is preferred.
- Experience in brokerage processing is preferred.
- Applicable local/regional licenses or certifications as required by the business.
At BNY, our culture speaks for itself, check out the latest BNY news at:
Here’s a few of our recent awards:
- America’s Most Innovative Companies, Fortune, 2025
- World’s Most Admired Companies, Fortune 2025
- “Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
