at BlackRock

Asset Management

Posted 12 days ago

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**Analyst, Technical Support** in Mexico City provides tiered support to resolve technical issues, ensuring smooth system functionality. Duties include incident management, diagnostics, and process improvement using data-driven approaches. Proven experience in technical support roles, proficiency in scripting (Python, Bash), and familiarity with ticket management systems (e.g., JIRA, ServiceNow) are required. Mid-level professionals with a bachelor's degree in a relevant field are preferred. Fluency in Spanish and English is essential.

Compensation

Not specified

Currency: Not specified

City

Not specified

Country

Mexico