
at Wise
FinTechPosted 13 days ago
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- Compensation
- £69,000 – £101,000 GBP
- City
- London
- Country
- United Kingdom
Currency: £ (GBP)
Full Job Description
Senior Content Designer - Send
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Wise is a global technology company, building the best way to move and manage the worlds money.
Min fees. Max ease. Full speed.
Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.
More about our mission and what we offer.
How should global money work? How do you take a complex, stressful experience and make it simple, calming even? How do you challenge the way its always been done?
How do you collaborate in a human-centred way to ship work youre truly proud of?
These are just a few of the challenges a Senior Content Designer will work on as part of Wises global mission to build an open, fair, and human financial system. Right now we move 6 billion every month for over 12 million people. But we're only 2% done because people without borders deserve money without borders.
What youll be doing:
Youll be levelling up the quality of our existing content across Send a squad thats revolutionising how people transfer money across borders to be as cheap, easy and fast as possible.
The Send squad is central to Wise's mission of building an open, fair and human financial system.
In this role, youll play a central role in enabling customers to send large amounts of money quickly and with absolute confidence. Youll invest time in deeply understanding our customers and their needs, so that you can design and deliver experiences that make complex processes like cross-currency transfers clear, engaging and effortless.
You'll also be part of the Content Guild, and will regularly collaborate with the content community across Wise.
Heres how youll contribute:
Get to know our customers, building empathy and a deep understanding of their needs
Use your expertise to discover, design and deliver simple, beautifully crafted, intuitive experiences that customers love
Influence teams and stakeholders to increase customer-centeredness, creativity, and content quality across the squad
Work with designers from other squads to build a single, seamless experience for customers
This role will give you the opportunity to:
Deliver impact and ship work youre proud of
Own content projects from end-to-end
Elevate content quality defining what good looks like in the squad, then helping deliver it
Be part of a positive change in the world. Were fixing a broken, greedy system, and putting people and businesses in control of their money
About you:
Youre an accomplished Senior Content Designer with experience shipping world-class consumer products
Youre comfortable navigating complexity and ambiguity and can successfully collaborate in this environment
Youre highly empathetic, both to customers and the people you work with
Strong interest and foundational understanding of AI, including as part of your design process
Exceptional content craft and a desire for quality
Willingness to give and receive constructive feedback
Heads up, this probably isnt for you if:
Your experience is mostly in marketing content, advertising, copywriting, journalism or social media and you have no hands-on experience of content design or working in UX
Were people without borders without judgement or prejudice, too. We want to work with the best people, no matter their background. So if youre passionate about learning new things and keen to join our mission, youll fit right in. And because we believe that diverse teams build better products, wed especially love to hear from you if youre from an under-represented demographic.
For everyone, everywhere. We're people building money without borders without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it's like to work at Wise visit Wise.Jobs.
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
More about the team
Find out more about our team, how we work and other open roles.
View the teamFind out more about what we offer our employees
From me days to mission days, sabbaticals to stock, and everything in between. For everyone, everywhere. Were people building money without borders. Find out what you'll get if you join us.
What we offerJoin us
For everyone, everywhere. Were people building money without borders.
View open rolesSenior Content Designer - Send
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