Position Overview:

Working closely with the HR, IT Service Desk and senior management teams, office administrators are responsible for keeping offices running smoothly. This role involves a wide range of duties, including:

• Arranging daily food deliveries with caterers and suppliers and ensuring SLAs are met.
• Greeting visitors and coordinating in person or VC meetings.
• Producing high quality emails and messages to individuals at all levels of the organisation.
• Liaising with multiple external suppliers and building management to maintain the office’s physical environment; whether that be cleaners, plumbers, electricians, engineers or building management.
• Maintaining the office stationery, business cards and company branded equipment.
• Ensuring meeting rooms are tidy, well stocked and ready to use.
• Processing inbound/outbound mail to the London office, distributing to employees and arranging couriers or international carriers.
• Using Workday daily to submit office expenses.
• Working with our Technical Service Desk team to coordinate desk moves and troubleshoot hardware issues for users.
• Office space planning for new joiners and overseas visitors.
• Supporting HR with onboarding/offboarding processes.
• Managing multiple internal systems and processes, completing data entry to ensure accurate collation of information.
• Ensuring health and safety standards are up to date, proactively arranging fire safety/first aid training for employees as needed.
• Planning office events at various new and interesting venues across London.
• Contract negotiation with external vendors, including liaising internally with Legal and Finance departments.
• Proactively supporting the London Office Manager and Global Head of Office Management with projects, and new team workflows.

Required Qualifications:

This role requires a person who is confident of their own abilities, able to juggle several requests at any one time, and able to remain friendly and approachable when communicating with multiple personalities.

• Bachelor’s degree level education or equivalent
• 3 years’ experience in a similar role
• Strong proficiency in Microsoft office, specifically Outlook and Excel
• High level of confidence using software and internal platforms and ability to pick up new systems very quickly
• Experience using an issue tracking system or ticketing software
• Experience with Workday for expensing is a bonus
• Previous roles in finance industry are a bonus
• Use of floorplan management software in previous roles is a bonus
• Able to work occasional weekends or events, as needed