A banking customer service role in Bourges, France, focusing on comprehensive client relationship management in Société Générale's retail banking network. The position requires strong interpersonal skills, financial acumen, and a customer-centric approach to supporting clients through various life stages and financial needs.
A customer service advisor responsible for comprehensively managing client banking relationships, including daily banking operations, personalized product recommendations, handling financial transactions, assessing client financial situations, and supporting clients through key life moments such as purchasing vehicles, opening accounts, planning retirement, and financing education.
The ideal candidate must have at least 2 years of professional banking experience in client portfolio management, demonstrate excellent interpersonal skills, strong listening abilities, high energy, proactive problem-solving, and a customer-centric approach. Strong communication skills, ability to understand complex financial needs, and capability to recommend appropriate banking products are essential.
Société Générale offers comprehensive professional development opportunities, including personalized training programs, potential internal mobility paths to roles like Premium Customer Advisor or Assistant Branch Manager. Benefits include flexible work arrangements, competitive compensation with fixed and variable components, performance bonuses, additional leave days, meal vouchers, banking advantages, comprehensive healthcare, and a supportive professional environment focused on talent development and diversity.
